Device Management
- What is the default password?
- End of Service for Open Mesh devices
- How to perform a device reset?
- How to perform firmware upgrades through the Local Management Interface?
- How to reboot devices via the Local Management Interface?
- How to change the password for the Local Management Interface?
Map & Floor plans
Account Settings
General
- How to rebrand the Plasma Cloud Console?
- Plasma Cloud's Security Policies
- End of Life Policy
- Where to purchase Plasma Cloud hardware?
- Do you have a Mobile App for the console?
- How to configure my firewall to allow access to Plasma Cloud?
Get Started
Organisations and Networks
- How to see my settings history?
- How to manage assets shared with me?
- How to rename an organisation / network?
- How to share an organisation or network?
- How to clone a network?
- How to move a network to another organisation?
Network Management
- How to manage the Local Web UI password for your network?
- How to configure WPA encryption?
- How to change Floor Plan assignment?
- How to read Floor Plans?
- How to create a Floor Plan?
- Floor Plans
WiFi Access Points
- How to run a Radio Frequency scan?
- How do I find my Access Point MAC address?
- How to configure Wired Clients Settings for individual Access Points?
- Previous stable firmware releases for Access Points
- Which is the latest firmware release for Access Points?
- How to manually re-flash a WiFi Access Point using the firmware installer? (Windows)
PoE Switches
- What do the LEDs on the PSX Switch Series mean?
- How to Configure Port Isolation?
- How to configure port mirroring?
- How to configure throttling on Switch ports?
- Previous stable firmware releases for Switches
- Which is the latest firmware release for Switches?
Media Converter
Client Management
Troubleshooting and Warnings
- What does the PoE fault icon mean?
- What does the Link up/down icon mean?
- What does the transmission error icon mean?
- Private Password Manager: What does the R-Icon Mean?
- Private Password Manager: What does the Duplicate MAC Warning Mean?
- Private Password Manager: What does the Warning Icon Mean?
Marketplace
- How to configure a DNS service after purchase?
- Marketplace: what is it and how does it work?
- How to purchase a service on the marketplace?
- How to manage credit cards in my account?
- How to configure a service after subscription?
- How to configure a captive portal service after purchase?