General
- Which is the latest firmware release?
- Where to purchase Plasma Cloud hardware?
- Do you have a Mobile App for the console?
- How to configure my firewall to allow access to Plasma Cloud?
- Can I use Open Mesh hardware with Plasma Cloud?
- Which Open Mesh hardware is compatible with Plasma Cloud?
Get Started
- How to get started in the Plasma Cloud console?
- How to configure a maintenance window and what happens during it?
- How to set up a WPA password on a network?
- How to switch language?
- How to create a splashpage?
- How to switch to Google Maps?
Organisations and Networks
Network Management
- What is WiFi AI and how does it work?
- How to set up client throttling on SSIDs?
- How to create and configure a VLAN?
- How to enable WPA Enterprise?
- When to use Routing or Bridge mode?
- How to ensure WiFi clients can roam seamlessly?
Clients Management
Troubleshooting and Warnings
- Radio frequency topology. What is it and how does it work?
- Mesh topology. What is it and how does it work?
- How to check network outages?
- This MAC address is not enabled in the cloud. What does it mean?
- How to pair an Access Point with a Plasma Cloud account?
- DNS malfunctioning. What does it mean and what to do?
Marketplace
WiFi Access Points
- How to manually re-flash a WiFi Access Point using the firmware installer? (Windows)
- How to manually re-flash a WiFi Access Point using the firmware installer? (Linux)
- How do I find my Access Point MAC address?
- Do you support mesh networking? Where is it useful?
- How to add a new Access Point to an existing mesh network?
- What happens if I add a mesh Access Point to a network with Wireless Mesh disabled?