FAQ

General

• Which is the latest firmware release?
• How to configure my firewall to allow access to Plasma Cloud?
• Can I use Open Mesh hardware with Plasma Cloud?
• Which Open Mesh hardware is compatible with Plasma Cloud?
• How to migrate my CloudTrax network to Plasma Cloud?

Console

• How to get started in the Plasma Cloud console?
• This MAC address is not enabled in the cloud. What does it mean?
• What is the meaning of the Access Points and Switches port coloring and icons?
• How to pair an Access Point with a Plasma Cloud account?

Access Points

• How to manually re-flash a device using the firmware installer? (Windows)
• How to manually re-flash a device using the firmware installer? (Linux)
• How many SSIDs do you support?