Account Settings
General
- Plasma Cloud's Security Policies
- How to rebrand the Plasma Cloud Console?
- End of Life Policy
- Where to purchase Plasma Cloud hardware?
- Do you have a Mobile App for the console?
- How to configure my firewall to allow access to Plasma Cloud?
Get Started
- How to get started on the Plasma Cloud console?
- How to create an organisation?
- How to create a network?
- How to add a device?
- How to manage schedules?
- How to configure a maintenance window?
Organisations and Networks
- How to see my settings history?
- How to manage assets shared with me?
- How are splash page settings assigned to an SSID?
- How to rename an organisation / network?
- How to share an organisation or network?
- How to clone a network?
Network Management
- How to configure WiFi radio settings for a network?
- How to configure Wired Clients Settings in your Network?
- How to change a device location on the map?
- Why isn't the map centering on my network address?
- How to disable auto-recovery mode?
- How to export my Access point / Switch table?
WiFi Access Points
- Which is the latest firmware release for Access Points?
- How to configure Wired Clients Settings for individual Access Points?
- Previous stable firmware releases for Access Points
- How to manually re-flash a WiFi Access Point using the firmware installer? (Windows)
- How to manually re-flash a WiFi Access Point using the firmware installer? (Linux)
- How do I find my Access Point MAC address?
PoE Switches
- How to Configure Port Isolation?
- How to configure port mirroring?
- How to configure throttling on Switch ports?
- Previous stable firmware releases for Switches
- Which is the latest firmware release for Switches?
- How to configure link aggregation?
Client Management
Troubleshooting and Warnings
- How to solve the "uplink isolated" warning?
- How to solve the alternate channel width warning?
- How to solve the wired client warning?
- Windows: Manual device flashing leads to "pcap error"
- How to check network outages?
- Slow WiFi: what to do?
Marketplace
- How to configure a DNS service after purchase?
- Marketplace: what is it and how does it work?
- How to purchase a service on the marketplace?
- How to manage credit cards in my account?
- How to configure a service after subscription?
- How to configure a captive portal service after purchase?