How to add a device?

The Plasma Cloud Console offers multiple ways to add devices for your ease of management.

To add a device, you need to:

1. Log into the Plasma Cloud console;
2. Select the Organisation and Network of interest from top right menu;
3. Navigate to Overview page or Access Points / Switches in the main menu on the left; 

Overview Page

Here you will see a world map. Find the specific location where your device will be installed. You can zoom in and out of the map using the mouse wheel or the plus and minus buttons in the top left corner. Press and hold down the mouse button or use the arrow keys to move along the map.

Access Points and Switches Page

You also have the option to add an Access Point or Switch on the respective page found in the main menu on the left. Select the relevant page and click on the the "+ Add AP" or "+ Add Switch" button that can be found under the traffic chart. It will open the add device popup window shown above.

You may repeat this step multiple times to add more devices to the same network. 

Troubleshooting

A device cannot be added if:

• the device exists in another user account;
• incorrect spelling of MAC address;
• third party device not whitelisted for Plasma Cloud use;

If a device already exists in one of your other networks, or a shared network you have modify / delete permission for, the "move device" window will open up. You can then choose to move the device to your current network. Please note that certain configurations may be lost when moving devices between networks and organisations. For more details, please see this article.