The auto-recovery mode ensures that devices with lost uplink connection can restore Internet connectivity automatically. It is enabled by default. You can learn more about our auto-recovery mechanism in this article.
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Managing auto-recovery policies require a network to be configured with firmware version 4.0 or newer.
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If you wish to disable auto-recovery mode, you need to:
- Log into the Plasma Cloud console;
- Select the organisation and network of interest from the top right menu;
- Navigate to Settings > Network > Advanced in the main menu on the left; and
- Disable the Auto Recovery toggle in the Policies section.
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When disabling auto-recovery mode, devices with lost uplink connection cannot auto-restore Internet connectivity and will remain offline. New APs cannot auto-connect via mesh to establish first-time cloud connection.
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