Sophia Wunderlich
- Total activity 353
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 155
Articles
Recent activity by Sophia Wunderlich-
What do the LEDs on the supported Open Mesh Access Points mean?
The status of supported Open Mesh Access Points is indicated by their LEDs. The following table summarizes how the status "online", "offline", "boot" and "auto recovery" are represented by the LEDs...
-
How to move a device to another network?
To move devices on networks owned by other user accounts, modify permission at the organisation level is required. If modify permission was granted for a shared network, but not the associated or...
-
DNS malfunctioning: what does it mean and what to do?
When a device reports a DNS malfunction, an alert in the form of a red triangle will be shown in the status column of the Access Points or Switches list, as depicted below. On mouse hover, the mess...
-
Which SFP/SFP+ modules are supported by the Plasma Cloud PoE Switches?
A SFP/SFP+ module is a hot-pluggable optical transceiver allowing you to interconnect your Plasma Cloud PoE Switches in a cost-effective and efficient manner.Following is the list of the SFP and SF...
-
Two-factor authentication
The Plasma Cloud Console offers Two-factor authentication (2FA) for enhanced account protection. 2FA adds an extra layer of security by requiring two forms of verification when you log in: Someth...
-
How to search for a device in a Plasma Cloud account?
Whenever you are unsure as to which organisation and network a specific device belongs to, you can easily perform an account-wide search for it. To do so, you need to: Log into the Plasma Cloud con...
-
How to delete a device?
To delete devices on networks owned by other user accounts, delete permission at the organisation level is required. If delete permission was granted for a shared network, but not the associated ...
-
How to configure alerts?
Plasma Cloud networks generate alerts in case a device experiences issues. Alerts are enabled by default for each network, with a time threshold of 30 minutes. This means if a device has been offli...
-
What is the meaning of the port icons and colors?
The Plasma Cloud console enables you to remotely monitor and manage the status of every port on your devices. Each port is displayed with a specific color or icon to indicate its current status and...
-
What is STP used for?
The Spanning Tree Protocol (STP) maintains loop-free links between devices in Ethernet networks to ensure stable network performance. This is especially useful when there are multiple Switches in a...