Sophia Wunderlich
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Recent activity by Sophia Wunderlich-
How to solve the alternate channel warning?
Whenever an Access Point reports a WiFi radio operating on an unsupported channel, the Plasma Cloud will warn you and activate a fallback configuration. What does it mean? When a network is confi...
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Which is the latest firmware release for Access Points?
Follow the links below to download the latest stable firmware release for your Access Points.Version 4.1.13: Windows Linux Previous stable releases can be found here.You also have the option to tur...
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What does Link Speed mean?
Understanding the Link Speed Field The Link Speed field in the Plasma Cloud Console provides critical information about the wired link speed between two ports. It can appear as either a single fiel...
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How to schedule power supply on a PoE port?
PoE Scheduling allows you to conveniently turn off devices whenever they are not needed according to your custom schedule. This article explains how to configure PoE Scheduling on Switch or Media C...
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How to set up WiFi scheduling?
WiFi scheduling allows you to configure when a WiFi network may be used. This is done by automatically turning on and off an SSID based on a custom weekly schedule. For instance, it can be used to ...
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Slow WiFi: what to do?
Different factors may affect the quality of your WiFi throughput. When WiFi is slower than expected, user intervention may be needed. This article provides a list of possible issues and how to sol...
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What happens if I add a mesh Access Point to a network?
A new Access Point added to the Plasma Cloud console will need a connection to the Internet to receive its network configuration from the cloud. Typically, this is done by wiring the Access Point t...
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How to delete a client policy?
The Plasma Cloud console allows to easily delete policies assigned to a specific client in your network. To do it, you simply need to: Log into the Plasma Cloud console; Select the Organisation and...
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What is auto-recovery mode?
Auto-recovery mode is a critical feature that ensures devices maintain connectivity to the cloud in the event of unforeseen networking issues. This mode is designed to automatically re-establish co...
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Access Points won't mesh: what to do?
Plasma Cloud's wireless mesh is self-forming and self-healing with automated recovery and fail-over functions built in: when the uplink connection is lost, devices scan their neighborhood and autom...