Sophia Wunderlich

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  • What is the meaning of the icon next to my SSID?

    Depending on your SSID configuration, little status icons may appear next to an SSID name. You can find your SSIDs by navigating in the main menu on the left to Settings > SSIDs. To learn how to cr...

  • Do you support WiFi network roaming using 802.11r, 802.11k and 802.11v standards?

    Access Points running Plasma Cloud firmware 3.5.x or newer support the 802.11r, 802.11k and 802.11v WiFi standards, allowing wireless clients to enjoy an improved, fast and seamless roaming experie...

  • How to move a network to another organisation?

    The Plasma Cloud Console allows to move networks from one organisation to another. During the transfer, all network configurations and device assignments are preserved. Any exceptions to this behav...

  • What does the Deactivating Management VLAN mean?

    The Management VLAN (tag: 4094) is a special VLAN that enables your Switch to connect to the Internet and communicate with our cloud services. By default, it is pre-configured on every Switch port....

  • Settings history

    The Plasma Cloud console keeps a record of the settings changes you make. This allows you to: View history of your organisation, network, SSID and device settings; See detailed change logs with dat...

  • How to configure WiFi radios on individual Access Points?

    This guide outlines the steps to individually manage each WiFi radio setting on your Access Point. To learn how to manage your network WiFi radio settings, please refer to this article.When adding ...

  • How to manage schedules?

    A schedule is a series of time slots designated for specific operations that occur at regular intervals. Plasma Cloud allows you to create unlimited weekly schedules and assign them to various feat...

  • How to assign multiple SSIDs to an Access Point?

    This article guides you through the process of assigning multiple SSIDs to the same Access Point. The first 4 SSIDs created in a network can...

  • How to delete an organisation / network?

    Every Plasma Cloud account can create, manage, share and delete its own organisations and networks. To learn more about organisations and networks, you can read this article.This guide explains how...

  • How to configure wired clients?

    OverviewEvery Plasma Cloud Access Point is equipped with one or two Ethernet ports, enabling one Internet uplink and one wired client (up to two wired clients in case of meshing Access Points).Acce...