Access Point Radios tab

The Radios tab provides detailed insights into the usage of each Access Point radio. It is located on the Access Point Details page.

To go to the Radios tab, you need to: 

1. Log into the Plasma Cloud Console;
2. Select an Organisation and Network from the top-right menu.
3. In the main menu on the left, navigate to Access Points.
4. Click on the Access Point of interest in the table. This will take you to the Access Point Details page page.
5. Locate the Radios tab, just below the network chart.

The Radios tab contains up to 3 widgets per individual Access Point Radio (Overview, SSID occupancy and Channel utilization widget). 

Radio Overview Widget

The Radio Overview widgets provides key information about each Access Point radio. It displays:

• Radio
  Indicates the frequency band on which the radio operates (2.4 GHz, 5 GHz, or 6 GHz).

• WiFi Capability
  Shows the WiFi standard supported by the radio.

• Radio Occupancy
  Displays the total number of client devices currently connected to that radio across all SSIDs. The colored percentage bar below indicates the load (green - low, orange - medium, red - high usage)

• Channel Utilization
  Shows the percentage of activity on the configured WiFi channel, reflecting how busy or congested the channel is. The colored percentage bar below indicates the load (green - low, orange - medium, red - high usage). Should channel utilization data be unavailable, this section is not displayed.

SSID Occupancy Widget

The SSID occupancy widget visualizes how many client devices are connected to each SSID assigned to the radio. 

Hover over a chart element with your cursor opens a popover with details about the selected element.

Channel Utilization Widget

This widget contains a detailed breakdown of the channel utilization, reflecting how busy or congested the channel is. To learn more about the meaning of the busy, Tx, Rx and idle channel utilization values, please refer to the Channel Utilization article. 

Should Channel utilization data be unavailable, the related widget will be hidden.

Troubleshooting

When a radio becomes heavily loaded, whether due to high channel utilization or high SSID occupancy, WiFi clients connected to that radio may experience connectivity issues. A three-step color scheme indicates radio health, helping to identify potential congestion within your WiFi network at a glance:

• Blue chart: Low usage. The SSID or channel is operating under good conditions.

• Orange chart: Moderate usage. The SSID or channel is somewhat busy.

• Red chart: High usage. The SSID or channel is heavily occupied, and connectivity issues may occur for WiFi clients connected to the selected radio.

For more troubleshooting tips, please refer to the Slow WiFi: What to do? article

The Radios tab requires a network to be configured with firmware with firmware version 4.1 or newer to be available.