Device Connectivity Tab

The Connectivity tab provides detailed insights into a device's uplink connection. For a general overview of the Device Details page, please refer to this article for Access Points or this article for Switches.

To go to the device Connectivity tab, you need to: 

1. Log into the Plasma Cloud console;
2. Select the Organisation and Network containing the device from top-right menu.
3. In the main menu on the left, navigate to Access Points or Switches.
4. Click on the device of interest in the table. This will take you to the Device Details page.
5. Locate the Connectivity tab, just below the network chart.

Device Widget

The left-hand device widget displays device details such as name, model icon and model name. The link box indicates the connection type (wired or wireless) and the maximum possible link speed.

Connection Widget

The center connection widget shows the connection status, with specific details depending on whether the uplink is wired or wireless:

Wired uplink

In case of wired uplink connection, the connection widget displays the Link type (Ethernet or SFP), the numbers of the connected ports, link speed, and PoE consumption of the device, if any.

When the link speed falls below the maximum achievable link speed, the Console displays a Link Speed and Max Link Speed field to help identify potential speed bottlenecks. For details, please see this article.

Wireless uplink

In case of wireless uplink connection, the connection widget displays the frequency bands on which the client is connected in form of tabs (2.4 GHz, 5 GHz, 6 GHz). For each frequency band, you can see the used channel width, channel utilization, measured speed and signal strength of the respective connection. 

Uplink Widget

The right-hand uplink widget displays uplink-related details, such as the name of the uplink, model icon and model or vendor name. The link box below shows how the uplink is connected to the device on the left hand side. The uplink box shows how the uplink device is connected to its uplink (next hop). 

Unknown Uplink

If the uplink device is an unknown third-party device, limited information may be available. In such cases, a "no info" icon is used as model icon, the MAC address may be displayed if no device name was detected, and the speed and port type info may be marked as N/A if not shared with Plasma Cloud.

Click on the uplink name in the right widget to jump directly to the Device Details page of the uplink device for easy configuration and management.