Sophia Wunderlich

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  • How to search for a device in a Plasma Cloud account?

    Whenever you are unsure as to which organisation and network a specific device belongs to, you can easily perform an account-wide search for it. To do so, you need to: Log into the Plasma Cloud co...

  • How to set up client throttling on SSIDs?

    Client throttling is the intentional limiting of an internet service to regulate network traffic and provide fair throughput share to each client. You can set up throttling on Switches and SSIDs. T...

  • How to configure throttling on Switch ports?

    Throttling is the intentional limiting of an internet service to regulate network traffic and provide fair throughput share to each client. You can set up throttling on Switches and SSIDs. To set u...

  • How to assign different SSIDs to an Access Point?

    This article guides you through the process of assigning different SSIDs to the same Access Point. The first 4 SSIDs created in a network can be automatically assigned to every Access Point. ...

  • How to set up WiFi scheduling on SSIDs?

    WiFi scheduling allows you to configure when a WiFi network may be used. This is done by automatically turning on and off an SSID based on a custom weekly schedule. For instance, it can be used to ...

  • How are DNS settings assigned to your SSID?

    DNS settings can be configured for each SSID in your network. Generally, DNS settings are provided by the DHCP server in your LAN. This mode is called Automatic (DHCP) on the Plasma Cloud console a...

  • How to clone an SSID?

    The Plasma Cloud console allows you to create a new SSID from scratch or clone an existing SSID. Cloning means creating a new SSID with the exact same configuration as the source SSID. This guide l...

  • How to create an SSID?

    The Plasma Cloud console allows you to create and manage multiple SSIDs.  To create a new SSID, you need to: Log into the Plasma Cloud console; Select the Organisation and Network for which you wa...

  • When to use Routing or Bridge mode?

    For any new SSID you create in the Plasma Cloud console, Access Points will be configured to use Routing mode by default. This also applies to wired clients that are directly connected to a Plasma ...

  • How does instant WiFi optimization work?

    The Plasma Cloud console allows you to trigger a WiFi optimization process outside the maintenance window. This is done by pressing the Run Now button in the WiFi AI section on your network setting...