The disk space on your devices is limited, and this is especially true for older models. Low disk space prevents new data from being stored, and may even force the system to set your device disk to "read only" mode.
The Plasma Cloud console warns you whenever one of your devices reports low disk space. This is done through a red triangle alert in the status column of the device list (either Access Points or Switches), as depicted below. On mouse hover, the message Disk full: no new data can be stored will pop-up.
This means that the disk space is very low, but the Access Point has not been set to "read only" yet. If you have a splash page configured on your Access Point, check the assets size and try to reduce it to solve the issue.
In case the pop-up message on mouse hover is Disk full: no new data can be stored. Reset needed instead, as depicted below, it means that the disk has also been set to "read only" mode.
This could be due to a disk malfunction, but 99% of the times this happens because the disk is completely full. If you have a splash page configured on your Access Point, check the assets size and try to reduce it to solve the issue. However, since the splash page data cannot be correctly stored on the AP at this point, you will also need to reset your device. To do so, you can either re-flash your Access Point or keep its reset button pushed for 5 seconds.
If you think the splash page is not creating this type of issue on your Access Point, please contact us.